Annual Report - Progress towards our Corporate Plan 2023-2027

North Devon Council provides a wide range of services to its community, including the following:

• Planning and Development: Managing planning applications, building control, and local development plans.
• Environmental Services: Waste collection and recycling, street cleaning, environmental health, licensing, food safety and community safety.
• Housing: Provide temporary accommodation, homelessness support, and housing advice.
• Leisure and Culture: Managing parks, open spaces, leisure centres, the Queens and Landmark theatres, some public conveniences, the Museum of Barnstaple and North Devon, Barnstaple Pannier Market and supporting cultural events.
• Bereavement Services: Running and maintaining some cemeteries and the North Devon Crematorium.
• Revenues and Benefits: Collecting council tax and administering housing benefits.
• Economic Development: Supporting local businesses and promoting economic growth.
• Managing North Devon Council buildings and other assets such as Green Lanes shopping centre in Barnstaple, Ilfracombe and Lynmouth harbours and car parks.
• Managing elections, CCTV monitoring service, community grants and working with community stakeholders.

For further details about what we do in North Devon, please visit our website Who Does What? – Your Guide to Council Responsibilities | North Devon Council. (Please note that Devon County Council are responsible roads - pot holes, education and social care)

In February 2024, North Devon Council adopted a refreshed corporate plan for 2023-2027 which set out the council’s vision and its key corporate priorities for this four year period.

The council’s vision states that “North Devon will be a sustainable, inclusive community; fostering prosperity and well being for all.”

The corporate plan contains five key priorities and specific actions to deliver each of the priorities. The key priorities are as follows:

• Financial security
• Pride of Place and Prosperity
• Housing
• Climate and Environment
• People Matter

An annual performance report has been produced which looks at progress that has been made towards our corporate plan, listing the actions achieved for each of our key priority objectives, such as securing £2m of funding to purchase three properties in Ilfracombe for social housing, purchasing additional properties for temporary accommodation, investing in Ilfracombe with the building of the new Watersports Centre and investing in Barnstaple with the Market Quarter project through the Government’s Future High Streets Fund.

North Devon Council is seeking the views of local stakeholders and residents on its performance against its key priorities within the Corporate Plan.

The survey should take about 5 minutes or less to complete with questions relating to the annual performance plan and a few about you.

The consultation took place between 23 April 2025 and 4 June 2025. The results will be published on the North Devon Council’s website and presented to the Strategy and Resources Committee on 7 July 2025.